Xerox Equipment Recycling
Xerox pioneered the practice of remanufacturing, reusing and the recycling of office equipment. We offer a number of options for you to recycle and responsibly dispose of Xerox equipment based on state regulations, contract status, and/or the machine model.
Important- If your equipment is in a lease or rental agreement, you will need to ensure the appropriate paperwork is completed before removing your equipment. If you are unsure or would like more information, call our Customer Business Center at 1-888-771-5225 to speak to a representative.
Xerox Owned Equipment
Xerox Canada customers have a number of options for recycling or disposing of their Xerox® equipment.
The following Xerox® products are covered for pick-up for reuse or recycling from a customer site when existing equipment is being replaced.
Leased products on FSMA (Full Service Maintenance Agreement) upon renewal
Leased products on a Cost-per-Print or eClick Program upon renewal
Products under a Xerox Managed Services Program upon renewal
Sold products on FSMA upon Xerox replacement
Equipment that does not fall into one of the aforementioned categories may be shipped to Xerox for reuse or recycling. Customers pay the shipping cost while Xerox covers the recycling cost. Equipment should be shipped to the address below.
Xerox Canada Ltd c/o SCI Logistics 6141 Vipond Dr Mississauga, ON L5T 1G2
A Xerox® machine introduced in or before 1979 may contain PCBs, therefore Xerox will remove the machine from a customer site at no charge. Contact Xerox at 1-800-ASK-XEROX (1-800-275-9376). Please have available the model and serial number from the Xerox® machine.
Donate your equipment: If you would like to donate your equipment instead of returning it to Xerox, we have partnered with the National Cristina Fund to provide an outlet to do so. The equipment must be in working condition to qualify for donation through the National Cristina Foundation (NCF). The foundation can also accept donations of used working computers, monitors, and other peripheral equipment such as scanners and fax machines. Learn more at http://www.cristina.org/.