The insurance sector is evolving. Are you?
For today’s insurer, the path to success isn’t as straightforward as it once was. The game has changed, and so have the rules – and every day brings with it new challenges.
Customers expect seamless communication on both physical and digital channels.
Employees want flexible, hybrid working models to improve their work life balance.
Regulators require strict compliance with ever-shifting legal obligations.
The industry demands you revamp outdated processes and embrace innovation.
Sound familiar?
If so, we’ve got some good news.
This new report from InsTech – the fastest growing insurtech innovation community – tackles each of these challenges in detail, providing invaluable advice and practical tips on how to overcome them.
Paper and Pixels: Solving hybrid challenges in Insurance reveals how you can:
Speed up onboarding, underwriting and claims processes
Put digital tools to work across the value chain
Choose the right technology and service provider
Help your employees to work sustainably
Annual savings of £270,000 from a £10,000 investment
This leading financial services organization helps brokers and insurers to offer instalment payments to more than 2 million customers, spreading the cost of their insurance premiums. Go Inspire, a Xerox company, created a version of the welcome pack with customizable fields for the name of the customer’s broker, or insurer. That helped alleviate confusion and made it easier for the customer to understand their next steps.
Digital transformation without the disruption
Insure 4 Retirement (I4R) specializes in providing insurance solutions to the over 50s. A key objective for I4R is to improve customer engagement by improving document design and communication processes. It invested in an ambitious modernization program to create digitalized, automated workflows that would allow it to improve efficiency and enhance customer communications. Working with Go Inspire, a Xerox company, meant there was no unexpected disruption to customer communications during the project.
How one large consumer credit firm found over €400,000 in fraudulent files
Improving identity fraud prevention processes is vital in the retail finance sector. For one large consumer credit company, our Intelligent Document Processing (IDP) and Robotic Process Automation (RPA) capabilities helped deliver significant results. We helped improve the speed and accuracy of decision-making, reduce human error, plus improve efficiency and consistency. Plus, our RPA technology caught more than 100 fraudulent files, valued at €400,000 during its first production year.
The more we do, the more you can do.
Increased productivity from the classroom to the courtroom, and everywhere in between.