Skip to main contentClick to view our Accessibility Statement or contact us with accessibility-related questions.
Two people looking at a tablet and printed reports

Quocirca Print 2025

The Future of Print in the Digital Workplace – Global Market Insight Study

Read the Quocirca Print 2025 Study - Xerox Summary Report (PDF, 3.6 MB)

Executive summary

“With technology advancing at an unprecedented pace, the print industry is poised for profound change as we head towards 2025. The findings of this new study reveal that while the industry is optimistic about the future, it recognizes that significant changes are needed across business structure, culture and innovation. And while many organizations expect print to remain key to many business activities, digitization is also set to accelerate. The good news is that the majority of end-user organizations expect print to retain an important role in supporting their business through to 2025. Print simply is not going to disappear any time soon.”

End-user study highlights

“The ‘less-paper’ office is more likely than the paperless office. Today, 78% say printing is important to their daily business, dropping to 64% that expect it will still be important in 2025."

Security and cloud are seen as the key areas for investment between now and 2025. Security leads with 84% of organizations rating this as a top priority, followed by cloud computing (66%) and mobility (53%).

Digitization initiatives are set to accelerate. Organizations expect document capture and workflow, collaboration tools and mobile working to reduce printing by 2025.

Managed Print Services highlights

The foundation of any successful MPS engagement is a comprehensive assessment of the print infrastructure, which can help organizations better understand usage and opportunities for optimization.

Managed print services (MPS) as an enabler for digital transformation. MPS is a proven approach for supporting digitization efforts through the optimization of paper and digital workflows. Leading vendors in this space have expertise in helping organizations to leverage MFP investments and implement document workflow integration tools.

Analytics is a key component of the effective strategic business reviews that MPS providers conduct to help their customers continue to drive cost and efficiency improvements.

Xerox takes a holistic approach to analytics for its MPS engagements. This encompasses the following services: Device Analytics, User Analytics, Document Analytics, Process Analytics and Service Analytics. Each analytics service offers a different type of analysis – diagnostic, prescriptive, descriptive and predictive – building on previous levels to offer progressively more sophisticated insights.

Source: Global Print 2025 Market Study by Louella Fernandes, Quocirca, March 2018

Women walking down an office corridor, talking and looking at printed documents.

Managed Print Services

We provide a set of core Managed Print Services (MPS) capabilities, including workplace assessments and print management, as well as digital transformation capabilities.

Managed Print Services Insights

Explore PDFs, videos, infographics and more on this topic.

Related Articles

  • City at night with lights.

    Managed Print Services (MPS) Premier Webinar

    Join us for a Xerox Premier Webinar to learn how to create a more agile, future-ready workplace.

  • Man sitting at a coffee shop, working on a laptop

    Quocirca Security Insights for Hybrid Work Environments

    Quocirca outlines seven key insights to help protect your print endpoints in a hybrid working environment and highlights how Xerox® Managed Print Services can help you keep up with print security challenges.

  • Blue geometric building panels

    Xerox named a Leader in Quocirca's MPS 2022 Landscape Report

    Xerox continues to lead in the Quocirca MPS vendor assessment, based on strategic vision and depth of service offerings, including cloud, digital workflow, security, and analytics.

  • Hands typing on keyboard with app overlay

    Leader in Quocirca's MPS Cloud Print Services, 2024 Report

    Quocirca named Xerox a Leader in its Managed Print Services Cloud Print Services 2024 Report over all competitors in the industry in strategic vision & completeness of service for our cloud-based device management, print management and productivity tools.

  • Doctor examining a child

    French Non-Profit Association Case Study

    See how Xerox helped boost productivity and accessibility for one of France's most significant non-profit organizations with the help of our Managed Print Services and Workflow Central Platform.

  • Man printing from a print kiosk.

    IESE Business School Case Study

    Discover the strategic impact of Xerox Managed Print Services on a leading global business school, propelling the institution into a new era of digitization while enhancing the student experience.

Share