Xerox Supplier Connection Program

Strengthening the supply chain through social responsibility, quality and ethics.

As a global leader in Managed Print Services and Document Technology, Xerox recognizes that having a varied supplier pool is a major competitive advantage and a powerful business tool. An element of our customer base includes the U.S. Government, and therefore we are required to incorporate and report against established metrics. Through our partnership with the Xerox Alliance Program, our mission is to proactively identify, build relationships with, and purchase goods and services from certified small and innovative businesses, including those owned by women, veterans, LGBTQ+ individuals, individuals with disabilities, HUBZone program participants, 8(a) firms, and other large businesses that help Xerox and our customers achieve corporate business objectives.

Supplier Connection Policy

Xerox is dedicated to ensuring that all suppliers have equal opportunities to participate in our strategic sourcing and procurement processes. Companies wishing to do business with Xerox must demonstrate their ability to deliver value through high-quality, competitively priced, and reliable goods and services that align with our commitment to exceptional service.

Our Objectives

• Actively seeking out certified suppliers that can provide competitive, high-quality goods and services aligned with our business strategy.

• Ensuring the synergy of all suppliers as part of our strategic sourcing and procurement processes.

• Communicating the value of supplier engagement and integration both internally and externally to all stakeholders.

• Leveraging our supplier connection results to meet our clients’ supplier requirements.

• Promote continuous improvement and innovation among suppliers to enhance quality and competitiveness.

We will gauge our success by our ability to achieve and surpass these objectives.

Program Commitment

Xerox is dedicated to establishing a robust Supplier Connection program. The foundation of our program comprises both internal and external deliverables to ensure success for all Xerox stakeholders.

Our program focuses on:

• Objective Measurements: Establishing and achieving company and departmental goals that support our overall engagement and integration strategy.

• Tracking and Reporting: Monitoring and reporting our progress towards achieving supplier connection goals, with a strong emphasis on continuous improvement.

• Training and Education: Ensuring that decision-makers throughout our organization understand Xerox’s Supplier Connection principles and commitment.

• External Outreach Activities: Actively seeking varied suppliers through involvement with small business and development organizations, and participation in trade shows and procurement events.

• Communications: Educating employees, management, varied suppliers, and the community-at-large about our Supplier Connection program, policies, and achievements.

• Second Tier Program: Collaborating with Xerox prime suppliers to achieve supplier variation at multiple levels within our value chain.

• Awards Program and Recognition: Highlighting and rewarding the outstanding efforts of our employees and recommending suppliers for external awards.

During 2024, Xerox and our subsidiaries purchased goods and services from the following*: